Let’s start with this: your job as a business owner or manager is not to play amateur psychologist. When an employee is driving you crazy, it’s easy to start labeling:
How to Run a Meeting
We’ve all been there: trapped in a room or in a conference call while someone goes on and on about something that could have been a three-line email. Purposeless meetings
How to Make the Performance Review and Raise Discussion a Strategic Win
In small and mid-sized businesses, performance reviews often get procrastinated and skipped until the employee is angry and the boss is stressed and unsure of what to do. In a
How to Fire With Guts and Grace
We’ve all been there. You’re sitting at your desk, and that sinking feeling hits you. It’s the realization that Mike isn’t just having a “bad week.” He’s just not cutting
The One Employee You’re Terrified to Talk To
You know the employee I’m talking about. When you see them, your stomach tightens. When you think about them, you feel agitated. Maybe it’s your top salesperson—the one who brings
Is Your Sales Culture Killing Your Growth?
Ever watched a nature documentary where two alpha predators circle each other, sizing up the competition so they can go for the kill? In some companies, the dynamic between sales