Most business owners aren’t born managers, but to really grow your company, you’ll want to master the art and science of leading a team. Unhappy, unmotivated employees actually cause harm 一 slowing down performance, sabotaging your ideas, and demoralizing everyone else. That’s why it’s essential to learn how to engineer success in your employees by showing appreciation for hard work and incentivizing and rewarding accomplishments. At the same time, you’ll learn what to do with underperforming or toxic employees, how to handle “drama queens,” and if necessary, how to fire compassionately and cleanly.